--- title: "Payment error message: E-check processing disabled for this account" description: The error indicates that there is a block within Payrix on the bank account being used for the transaction. In most instances, this is due to a return that was received in a previous eCheck transactio --- [Skip to content](https://support.apxium.com/knowledge/payment-error-message-e-check-processing-disabled-for-this-account#main-content) English Show submenu for translations ![apxium-logo.png\]](https://support.apxium.com/hs-fs/hubfs/Logos/apxium-logo.png?width=144&height=50&name=apxium-logo.png) Open main navigation Close main navigation - English Show submenu for translations Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Apxium Help Center](https://support.apxium.com/knowledge?hsLang=en) 2. [Apxium Pay My Bill](https://support.apxium.com/knowledge/apxium-pay-my-bill?hsLang=en) 3. [Payrix](https://support.apxium.com/knowledge/apxium-pay-my-bill?hsLang=en#payrix) # Payment error message: E-check processing disabled for this account The error indicates that there is a block within Payrix on the bank account being used for the transaction. In most instances, this is due to a return that was received in a previous eCheck transaction. ![](https://support.apxium.com/hubfs/image-png-Sep-29-2022-01-05-23-66-AM.png) The block is automatically placed by the system to prevent future returns. If Payrix receives too many returns, it could be in violation of its agreement with NACHA. To remove this block, the client will need to provide a bank letter from their bank stating this transaction is authorized. 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