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Article Navigation Guide
Payment Dishonours on Regular Invoice
What happens if payment dishonour occurs on a regular invoice?
If an ad-hoc debit is rejected for whatever reason (insufficient funds, invalid account details etc), the system informs the client but does not retry and debit again.
No payment failure notification will be sent to the merchant administrator.
A Dishonour Report is generated on a monthly basis and is available under the Reports Menu.