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This article shows the comparison of MYOB and Xero on how it integrates with Apxium.
| Activities | MYOB old sync | Xero |
| Invoice Layout | HTML invoices | PDF Invoices |
| Invoice Rendering | Any invoices that were posted in MYOB will be picked up and sent overnight | Any invoices that are "Approved/Authorised" in Xero will be picked up and rendered to the dashboard one hour after the invoice is approved in Xero. It will be sent overnight |
| Invoice Reversal | When you reverse an invoice in AE, you have to let our system know by cancelling the invoice manually in the Apxium dashboard, otherwise, the system will continuously send reminders to clients about their outstanding invoice/amount. | When you reverse an invoice from Xero, the invoice will also be cancelled in the Apxium dashboard within an hour provided that the invoice has no payment yet. |
| External Payment/Credit Notes | Any external payment (such as EFT, Cash, or Cheque) must be processed in AE and also processed in Apxium via the “notify manual payment” in the client menu. A payment confirmation will be sent to the client. | Any payments made outside of the Apxium payment portal such as EFT, Cash and Cheque will need to be processed by you via Xero. Apxium will pick it up overnight and reflect the payments in the Apxium dashboard. No payment confirmation will be sent to the client |
| Applying and Removal of Apx Auto theme to an invoice | Apxium will not sync the change once the original invoice is imported. The invoice needs to be cancelled both in Apxium and MYOB and re-issue a new one in MYOB. | You are able to remove the APX Auto theme in Xero or apply an APX Auto theme to a regular invoice that has been picked up by Apxium. The changes will sync to the Apxium system and should reflect for up to an hour. It is highly suggested that you check first the status of the invoice in Apxium before doing this to avoid synchronisation errors. i.e. no Pending payments/payments against an invoice |
| Writebacks | Successful transactions made through the Apxium portal will be receipted in AE/AO instance overnight. | Successful transactions made through the Apxium portal will be receipted in Xero hourly. |
| Removal of Apxium Payment | Does not support | Does not support |
| Importing Debtors in Engagements | The system cannot send an Engagement to a client without an email and an outstanding invoice or any sort of communication to be sent out. We are able to bring them into the Engagement dashboard when you update the email address in MYOB using your own email address, create a $1 invoice and the system will bring them in. And then you can create an engagement proposal and send it to yourself and you can request it to us to send to another email. |
The system only displays existing debtors with email addresses in Xero. Note that the system source the debtor's contact information directly from Xero. If the client is in Xero but has no email address, please add their email address in Xero and that should come into Apxium in an hour. Then click the "Get client from Xero button." |
| Change of Invoice due date | Changes will be in effect overnight | Changes will be in effect for up to an hour |