How to view the Professional Fee Funding (SOR) instalment schedule of your client.
To view the Professional Fee Funding (SOR) Instalment Payments schedule on your merchant dashboard, left-click on the debtor name and choose “Instalment Payments”.
The Instalments Payments page shows you the Professional Fee Funding (SOR) instalment schedule, instalment fees, amount to debit per schedule, associated invoices, payment type and hashed details of the payment method they used.
When a client arrange to pay by installments, the system will evenly distribute the total invoice amount over the number of months. The payment schedule will prioritize settling the earliest issued invoices first before moving on to subsequent ones, ensuring that older invoices are paid off first. Each time a payment is successfully processed, the system will automatically send a payment confirmation for the invoice that has been settled.
See more information here > Request to change the instalment amount or debit date.
Merchant administrators are also able to view the email communications sent to the client.
See more information about Professional Fee Funding (SOR) - Client Communications