--- title: How to Resend Previously Sent Email to your Clients description: How to Resend Previously Sent Email to your Clients --- [Skip to content](https://support.apxium.com/knowledge/how-to-resend-previously-sent-email-to-your-clients#main-content) English Show submenu for translations ![apxium-logo.png\]](https://support.apxium.com/hs-fs/hubfs/Logos/apxium-logo.png?width=144&height=50&name=apxium-logo.png) Open main navigation Close main navigation - English Show submenu for translations Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Apxium Help Center](https://support.apxium.com/knowledge?hsLang=en) 2. [Apxium Collect](https://support.apxium.com/knowledge/apxium-collect?hsLang=en) 3. [Communications](https://support.apxium.com/knowledge/apxium-collect?hsLang=en#communications) # How to Resend Previously Sent Email to your Clients You can resend any type of email listed on the 'Email Sent' page, including Audit Safe Offer emails, payment confirmations, and etc. **Here’s how it works:** **Go to Sent Emails:** - Navigate to **Admin \> Sent Emails** in your dashboard. **Select an Email:** - Choose the email you wish to forward, and click the hamburger menu in the **Actions** column. **Forward the Email:** - From the **Actions** dropdown, select **Forward Email.** ![Resending Emails (1)](https://support.apxium.com/hs-fs/hubfs/Resending%20Emails%20(1).jpg?upscale=true&upscale=true&width=688&height=387&name=Resending%20Emails%20(1).jpg) - A new window will appear, allowing you to manually enter the recipient's email address. ![Resending Emails (2)](https://support.apxium.com/hs-fs/hubfs/Resending%20Emails%20(2).jpg?upscale=true&upscale=true&width=688&height=387&name=Resending%20Emails%20(2).jpg) --- **Alternative Ways to Resend Your Emails to Your Clients** - [**Via Pay My Bill URL on your website**](https://support.apxium.com/knowledge/how-to-resend-previously-sent-email-to-your-clients#via-pay-my-bill-url-on-your-website) - Go to your Pay My Bill URL \  and enter the invoice number and the amount or whatever is required on this page. ![](https://support.apxium.com/hs-fs/hubfs/image-png-Oct-25-2022-09-51-03-63-AM.png?width=688&height=333&name=image-png-Oct-25-2022-09-51-03-63-AM.png) - - Copy the URL and send it to the client which will direct them to their own portal to make a payment. **![](https://support.apxium.com/hs-fs/hubfs/image-png-Oct-25-2022-09-51-11-53-AM.png?width=688&height=596&name=image-png-Oct-25-2022-09-51-11-53-AM.png)** - [**Via the Notifications page in the Apxium Merchant dashboard**](https://support.apxium.com/knowledge/how-to-resend-previously-sent-email-to-your-clients#via-the-notifications-page-in-the-apxium-merchant) - Left-click on the debtor and choose Notifications. Select New Invoice /Payment Instructions or any Overdue Reminders. - Click on the hyperlinked Pay My Bill or Payment Options button. It will direct you to the client's dashboard. - The client can access or download a copy of their invoice by clicking Select/View Invoices or going to the Invoices/Payments page. - Go to the “View Menu” on the top right corner of the dashboard and click the linked invoice on the “Select/View Invoices” or the “Notifications” page. ![Resending invoice](https://support.apxium.com/hs-fs/hubfs/Resending%20invoice.gif?width=688&height=457&name=Resending%20invoice.gif) If you requested to disable the View Invoice function, you can ask your client to go to the Notifications page and open any recent Statement or Overdue Reminder email to access the hyperlinked button that will direct them to their own portal.   - [Article Navigation Guide](https://support.apxium.com/knowledge/article-navigation-guide?hsLang=en#main-content) - [Article Navigation Guide](https://support.apxium.com/knowledge/article-navigation-guide?hsLang=en#article-navigation-guide) - [Apxium Collect](https://support.apxium.com/knowledge/apxium-collect?hsLang=en#main-content) - [General Features](https://support.apxium.com/knowledge/apxium-collect?hsLang=en#general-features) - [Communications](https://support.apxium.com/knowledge/apxium-collect?hsLang=en#communications) - [Client Experience](https://support.apxium.com/knowledge/apxium-collect?hsLang=en#client-experience) - [Payments, Settlements & Reconciliations](https://support.apxium.com/knowledge/apxium-collect?hsLang=en#payments-settlements-reconciliations) - [Engagement / Proposals](https://support.apxium.com/knowledge/apxium-collect?hsLang=en#engagement-proposals) - [APX Auto (Direct Debiting Invoices)](https://support.apxium.com/knowledge/apxium-collect?hsLang=en#apx-auto-direct-debiting-invoices) - [Instalment Agreements (Non-SOR On Balance Sheet Instalments)](https://support.apxium.com/knowledge/apxium-collect?hsLang=en#instalment-agreements-non-sor-on-balance-sheet-instalments) - [Professional Fee Funding (SOR) - Funded Instalments](https://support.apxium.com/knowledge/apxium-collect?hsLang=en#professional-fee-funding-sor-funded-instalments) - [Reports](https://support.apxium.com/knowledge/apxium-collect?hsLang=en#reports) - [Integrations](https://support.apxium.com/knowledge/apxium-collect?hsLang=en#integrations) - [Onboarding Articles & Other Helpful Guides](https://support.apxium.com/knowledge/apxium-collect?hsLang=en#onboarding-articles-other-helpful-guides) - [Apxium Audit Safe](https://support.apxium.com/knowledge/apxium-audit-safe?hsLang=en#main-content) - [General Features](https://support.apxium.com/knowledge/apxium-audit-safe?hsLang=en#general-features) - [Creating Offers/Subscriptions](https://support.apxium.com/knowledge/apxium-audit-safe?hsLang=en#creating-offers-subscriptions) - [Offer Emails and Documentation](https://support.apxium.com/knowledge/apxium-audit-safe?hsLang=en#offer-emails-and-documentation) - [Accepting / Declining Audit Safe Subscription](https://support.apxium.com/knowledge/apxium-audit-safe?hsLang=en#accepting-declining-audit-safe-subscription) - [Active Audit Safe Subscriptions](https://support.apxium.com/knowledge/apxium-audit-safe?hsLang=en#active-audit-safe-subscriptions) - [Audit Safe Renewal / Rollover](https://support.apxium.com/knowledge/apxium-audit-safe?hsLang=en#audit-safe-renewal-rollover) - [Pricing](https://support.apxium.com/knowledge/apxium-audit-safe?hsLang=en#pricing) - [Others](https://support.apxium.com/knowledge/apxium-audit-safe?hsLang=en#others) - [Apxium Pay My Bill](https://support.apxium.com/knowledge/apxium-pay-my-bill?hsLang=en#main-content) - [Pay My Bill](https://support.apxium.com/knowledge/apxium-pay-my-bill?hsLang=en#pay-my-bill) - [Payments and Settlements](https://support.apxium.com/knowledge/apxium-pay-my-bill?hsLang=en#payments-and-settlements) - [Communications](https://support.apxium.com/knowledge/apxium-pay-my-bill?hsLang=en#communications) - [APX Auto (Direct Debiting Invoices)](https://support.apxium.com/knowledge/apxium-pay-my-bill?hsLang=en#apx-auto-direct-debiting-invoices) - [Payrix](https://support.apxium.com/knowledge/apxium-pay-my-bill?hsLang=en#payrix) - [Client POS - Non Integrated \[North America\]](https://support.apxium.com/knowledge/client-pos-non-integrated-north-america?hsLang=en#main-content) - [Client POS - General Features](https://support.apxium.com/knowledge/client-pos-non-integrated-north-america?hsLang=en#client-pos-general-features) - [APX Capital - Tax Pay for Introducers](https://support.apxium.com/knowledge/apx-capital-tax-pay-for-introducers?hsLang=en) - [APX Capital - Tax Pay For Borrowers](https://support.apxium.com/knowledge/apx-capital-tax-pay-for-borrowers?hsLang=en) [![Apxium Advanced Software Solutions for Accountant](https://support.apxium.com/hs-fs/hubfs/Logos/apxium-logo.png?width=144&height=50&name=apxium-logo.png "Apxium Advanced Software Solutions for Accountant")](http://www.apxium.com?hsLang=en) Copyright © 2025, Apxium HQ