1. Apxium Help Center
  2. Apxium Collect
  3. APX Auto (Direct Debiting Invoices)

Branding Theme Changes

Changing Regular invoice to APX Auto or Removal of APX Auto

Apxium system supports the removal of APX Auto theme of an invoice that is already picked up by Apxium but is not fully paid yet, as well as changing a regular invoice to an APX Auto pay invoice or changing the due date of an APX Auto Pay invoice.

The changes will sync to the Apxium system and should reflect within an hour or two. [applies to fully synchronised Integrated systems or Apxium-Client POS system] 

Please note that the system does not resend the updated invoice but the client should be able to see the changes when they access their client portal. 

 

GENERAL RULE: Always check the current status of the invoice in Apxium. Please do not make any changes if the invoice has a Pending Payment status (debtors who used bank account payments) in Apxium to avoid any synchronisation or reconcilation issues.